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Bisou-Collection ("we") respects your privacy. This policy explains what information may be collected when you use our online store, why it is used, and how you can contact us.

Information collected

When you create an account, place an order, or contact us, we may collect the information necessary to process your request, such as your name, contact details, shipping address, and order details.

Use of information

We use this information to manage accounts, process and deliver orders, respond to inquiries, and improve our store. We do not sell it.

Payments

Payments are processed by payment providers. We do not store your full credit card information.

Communications

We send you marketing communications only if you have consented. You can unsubscribe at any time.

Cookies and analytics

Our store may use cookies necessary for its operation. To our knowledge, we do not use Google Analytics. However, some integrated services may use their own cookies.

Retention and security

We retain information for as long as necessary to provide our services and comply with our legal obligations. We take reasonable measures to protect it.

Your rights

Depending on applicable laws, you may request access to, correction of, or deletion of your personal information, subject to exceptions provided by law.

Contact us

For any questions regarding this policy or your personal information, write to us at bisouhelps@hotmail.com.

Changes

We may update this policy. The date of the last update will be indicated at the top of the page.

You have 14 days following receipt of your order to report any defective product: we will exchange it for free or refund you, at your choice. Write to us at bisouhelps@hotmail.com.

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